UX Research and User Testing

"Short courses for busy managers"rnrnHi there, my name is Kate Williams and I've been managing projects and virtual teams for the past 10+ years.rnrnI'm currently a Director at Cisco Systems,* where I lead Project and Program Management teams on delivering complex projects for Cisco's customers.rnrnPreviously, I was a manager at Ernst & Young, where I analyzed failing projects at Fortune 500 companies, and recommended solutions to fix them. rnrnI was also a research assistant at Harvard University, where I studied issues related to virtual teams. rnrnI'm an Amazon bestselling author of 4 books about team management (including "Influencing Virtual Teams," "Don't Reply All," "Project Kickoff," and "Effective Delegation of Authority"), and I hold the PMP, CSM and ITIL certifications.rnrnMost managers don't have a lot of time to watch lengthy courses (that are usually full of fluff). So I focus on creating short courses that help busy managers become more effective leaders, without wasting their time.rnrnI have published courses about Writing Better Emails, Delegating Effectively, Leading Virtual Meetings, and Managing and Influencing Virtual Teams.